You run a gym and want to see it
Tell us how many members and how many branches. We will show you the product with your own member list in it rather than a demo full of strangers.
Contact
Message us. A person answers.
There is no form on this page and no sales sequence behind one. The number below is the number that answers now and the one that answers when something breaks at seven in the evening.
Where we are
Lahore, Punjab
Pakistan. Close enough to come to your gym.
Support hours: Monday to Saturday, 10am to 8pm. Messages sent outside them are answered on the next working day. Anything that stops you taking a payment is urgent whenever it arrives.
Who is writing
Four reasons people message us
You are already using Liftsol and something is wrong
Same number. Support is not a separate queue, a ticket portal or an email address that goes unread. It is a person on WhatsApp during business hours.
You are a member of a gym that uses Liftsol
Talk to your gym first. They hold your membership and your data, and they can fix almost everything faster than we can. If it is about deleting your data, the data deletion page explains what to do.
You think you found a security problem
Tell us before you tell anyone else, on the same number, and we will fix it.
We do not take support requests through social media. a member’s details do not belong in a DM.
Common questions
Everything gym owners ask us
If yours is not here, message us. The answer arrives faster than it would get written down.
We already have four hundred members in a register. Do we have to type them all in?
No, we do that. Send us the register, a spreadsheet, or photographs of the pages, and we build the member list for you, including plans, expiry dates and outstanding balances. You check it before anyone starts using it. This is the single most common reason gyms stay on paper, so it is the first thing we take off your hands.
How long before we can actually use it?
The software itself is ready the day you sign up. What takes time is moving your members across and training your counter staff, and both of those are things we do with you rather than leave you to. Message us on WhatsApp and we will give you a straight answer for your gym rather than a number that sounds good on a website.
What does it cost?
Pricing depends on how many members you have and how many branches you run, and we quote it per gym rather than publishing a table that would be wrong for most of them. Message us on WhatsApp with your member count and we will tell you the number in that conversation. No form, no sales call scheduled for next Tuesday.
Does it work without internet?
No. The dashboard and both apps need a connection, because the whole point is that the owner at home and the receptionist at the counter are looking at the same numbers. What it does handle is a slow connection and a cheap phone. The member app is built to run on a 3 GB Android, which is what most members actually carry.
Do our members need smartphones?
Not for the parts that matter to you. Fees, attendance and reminders all work whether or not a member ever installs anything. The QR at your counter can be scanned from any phone camera, staff can mark someone in by hand, and reminders arrive on WhatsApp or as an SMS. The member app is a bonus for the members who want it, not a requirement.
Can it carry our own gym name and colour?
Yes, and it does by default. The dashboard, the member app and every message your members receive carry your gym’s name and your brand colour. You pick one colour and the system derives the rest of the palette from it, and tells you if the colour you picked would be unreadable, rather than quietly shipping it.
Who can see our members’ data?
Your staff, at your gym, and nobody else’s. Every gym’s data is separated at the database layer rather than by a filter somebody could forget, and there is an automated test for each collection proving it. Medical notes and CNIC numbers never appear on a list screen and are recorded when opened. There is more detail, including what we do not log, on the security page.
What if we want to leave?
Your data is yours and you can export it to a spreadsheet at any time, without asking us. If you want the account and its data deleted afterwards, the data deletion page explains exactly what is removed and what has to be kept for financial records.